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"Dissent" can be divided into five different categories. They are adapted here to the soccer referee's frame of reference.
"Human reaction" is a reflexive response to frustration or disappointment. Depending upon the age of the "offender," it may vary from whining (usually -not always- young kids) to mild, quiet swearing. Since it is a "reaction" to the event, it is not really "dissent," which is refusing to accept the referee's decision. It will usually pass quickly if you ignore it or give a brief warning.
"Quiet dissent" is a player speaking to the referee privately to express dissatisfaction with a call. As long as it is private and polite, don't caution it. You want to remain "approachable."
"Emotional dissent" is an emotional display, but again, it's simply a reaction. When confronting a player whose emotions are starting to get the better of him, try to calm him down. And, since he's starting to get close to the edge, make a special effort not to provoke a response that would have to be cautioned.
"Demonstrative dissent" should be cautioned. It consists of loud words or strong actions that cannot be ignored without sacrificing match control. Also in this category is a player or coach who persists in "discussing" a call after being told to stop.
"Offensive, abusive or insulting" conduct or language must result in a send off. It is no longer a question of dissent, but the way in which the dissent is displayed.
Referees need a thick skin and a case of selective deafness in handling dissent. They should be confident enough in their decisions to ignore minor displays, handle not-so-minor ones, and deal with any display appropriately.
(If you wish to comment on this article, send a message to basra@basra-refs.org.)
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